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If you send an email, there is the possibility that the order will not be canceled on time, and will still ship.If this happens, you only need to return the order to us, and once we receive the items back we will process a refund in the order amount. Standard USPS (3-8 business days), Fed Ex Ground (1-4 Business Days), Fed Ex 2-Day (Up to 2 Business Days), and Fed Ex Overnight (Up to 1 Business Day) Standard USPS shipping is FREE for all states other than Hawaii, Alaska, Puerto Rico, Guam, and all other U. territories, if you place an order with a subtotal of .00 or greater.If that’s the case please contact our Customer Service line at (877) 322-7768 and one of our representatives will be more than happy to help you access your account and get you started with us.Yes, you may change your email address at any time.This notice will include the tracking number and the link of the carrier’s website.
There are two reasons why your login address is not being recognized.
If you are ever not 100% satisfied with your purchase, we may offer you a replacement, or you may return it for a full refund of the purchase price.
OEM products are excluded from our 1-Year money back guarantee.
Usually one of our Representatives will contact customer via email/phone giving customer the option to ship complete or ship the order with the items currently available and then shipping the backorder item when it becomes available in stock.
To cancel your order, please contact our Customer Service Department at (877) 322-7768.